We argue like boxers wildly throwing powerful haymakers that have no chance of landing. What if instead we threw carefully planned jabs that were weaker but stood a good chance of connecting?
Technology is a continuum — it is constantly getting lower-cost and easier to use. The role of the C.E.O. is to ride that continuum. The trick is to always respond to the better and cheaper thing that is coming along.
Marc Benioff in NYT’s Young Tech Sees Itself in Microsoft’s Ballmer